Title: Call Centre Assistant

Price: 0.00

Description: <p><strong>About the role</strong></p><p>&nbsp;</p><p>We Are Hiring – Associate Call Center</p><p>&nbsp;</p><p>Location : Barnes Place, Colombo 07</p><p>&nbsp;</p><p>Are you passionate about customer service and communication? Join our dynamic team as a Call Center Associate, where you will play a vital role in delivering excellent service and ensuring customer satisfaction.</p><p>&nbsp;</p><p>Key Responsibilities:</p><p>&nbsp;</p><p>- Handle inbound and outbound calls in a professional and courteous manner.</p><p>- Respond to inquiries related to operations, logistics, billing, and services.</p><p>- Record and track customer interactions, complaints, and requests.</p><p>- Follow up to ensure timely resolution and customer satisfaction.</p><p>- Coordinate with internal teams to address customer needs.</p><p>- Represent the company’s brand values through ethical and professional service.</p><p>&nbsp;</p><p>Qualifications &amp; Skills:</p><p>&nbsp;</p><p>- Successfully completed GCE Advanced Level (A/L).</p><p>- Prior experience in a call center, helpdesk, or customer service role will be an advantage.</p><p>- Excellent communication and active listening skills.</p><p>- Language fluency in Sinhala, English and Tamil will be an advantage.</p><p>- Ability to remain calm under pressure and resolve conflicts effectively.</p><p>- Strong computer literacy and data entry skills.</p><p>- A customer-oriented mindset with attention to detail.</p><p>&nbsp;</p><p>Why Join Us?</p><p>At Sisili Hanaro Encare, we value growth, teamwork, and service excellence. You will be part of a supportive environment with opportunities to learn, grow, and build a rewarding career.</p><p>&nbsp;</p><p>📧 Interested candidates are invited to send their CVs to career@sisiliprojects.com with the subject line “Application – Associate Call Center” or Whatsapp to 074 098 8589.</p>

Current Package: N/A

Current Package Duration: N/A

Current package expiration date: 2026-06-14 16:30:43